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Senior Technical Specialist – Ceylon Business Appliances (CBA)
- Deploy and maintain advanced office automation equipment ensuring seamless
functionality
- Provide technical consultation to enhance operational efficiency for clients
- Troubleshoot and resolve complex technical issues with precision
- Maintain strong client relationships and ensure customer satisfaction
Senior Technical Officer / Senior Engineering Assistant – Metropolitan Technologies (Pvt) Ltd.
- Installed and configured Canon MFDs and related software for multiple clients
- Conducted routine maintenance, troubleshooting, and repairs minimizing downtime
- Provided on-site and remote technical assistance to optimize device performance
- Trained end-users on device functionality and best practices
- Established and maintained strong client relationships